Cookies

Introduction

This Cookie Policy explains how Lindus Health and its affiliates, subsidiaries and related entities (collectively referred to herein as “Lindus Health”, “we”, “our” or “us”) uses cookies and similar technologies. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

This Cookie Policy should be read in conjunction with our Privacy Policy. If you have any questions or concerns about the Cookie Policy or its implementation, please contact us at data@lindushealth.com, or as otherwise described in our Privacy Policy.

What are cookies and similar technologies? 

Cookies. A cookie is a text file containing a string of characters that is sent to your device when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. Cookies set by the website owner (in this case, Lindus Health) are called "first party cookies." Cookies set by parties other than the website owner are called "third party cookies." Third party cookies enable third party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.  

Local storage. Local storage technologies refer to the methods that web applications use to store data locally on your device. The most commonly used local storage technology is called "localStorage" and is part of the HTML5 standard. This technology allows web applications to store data that persists even after the user closes their browser or restarts their device.

Session storage. Session storage is a feature of your web browser that allows a website to temporarily store data on your device while you are actively using the website. This data is deleted as soon as you close your browser or navigate away from the website. Websites may use session storage to improve your experience and ensure that certain information is readily available during your browsing session.

Other tracking technologies. Websites use a variety of tracking technologies, including web beacons (also known as tracking pixels), third-party tracking scripts, advertising pixels, and analytics tools. These technologies provide data on how visitors use websites and allow websites to serve personalized advertisements.

This Cookie Policy refers to all these technologies collectively as “cookies.”

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Why do we use cookies? 

We use cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our website and services more broadly. For example, our cookies may help to distinguish you from other users of our services for the purposes of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand activity and patterns, and facilitating online advertising.

Third parties set cookies on our website for advertising, analytics, and other purposes. This is described in more detail below.

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How do we use cookies?

We, our service providers, and our advertising partners automatically log information about an individual’s interactions with our website and services, such as:

• Device information, such as computer or mobile device operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 5G), and general location information such as city, state, or geographic area.
• Online activity information, such as pages or screens viewed, how long individuals spend on a page or screen, the website they visited before browsing to our website, navigation paths between pages or screens, information about activity on a page or screen, access times and duration of access, and whether individuals open our marketing emails or click links within them.

We use both persistent cookies and session cookies. Persistent cookies stay on your device for a set period of time or until you delete them, while session cookies are deleted once you close your web browser. We use persistent cookies, for example, to remember any preferences you have or choices you make when you use our website.

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What type of cookies do we use? 

In this section, we outline the specific types of cookies served through our website and the purposes they serve.

These cookies include:

• Strictly necessary cookies: These cookies are strictly necessary to provide you with services available through our website. They provide page navigation functionality and access to secure areas. You can set your browser to block these cookies, but then some parts of the services will not work.
• Analytics/Performance cookies: These cookies are used to enhance the performance and functionality of our website but are non-essential to their use. This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "Google"). Google Analytics uses cookies to help a website to analyse how users use the website. You can block the cookie’s collection of data regarding your use of this website (including your IP address) as well as the processing of this data by Google, by downloading and installing the browser add-on found under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
• Functionality cookies: These cookies enhance the performance of our website (e.g., they allow us to remember your preferences and settings). Without these cookies, certain functionality may become unavailable.  

Advertising/Marketing cookies: These cookies are used to show you relevant content about products, services or topics you might be interested in. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. We may embed YouTube videos on pages of our website.

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Depending on your location, the maximum expiration period for the cookies above is 2 years.

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How can you control cookies? 

Depending on where you access our website from, you may be presented with a cookie banner or other tool to provide permissions before we or our service providers set non-Essential cookies. In this case, we only set these non-essential cookies with your consent. Where this option is available, you may revoke your consent at any time with future effect by clicking on the cookie settings link in the bottom left-hand corner of the website at any time.

You can also limit online tracking by:

• Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. Use the following links to learn more about how to control cookies and online tracking through your browser:

• Firefox; Chrome; Microsoft Edge; Safari

• Blocking advertising ID use in your mobile settings. Your mobile device settings can provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
• Using privacy plug-ins or browsers. You can block our website from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery, or uBlock Origin, and configuring them to block third party cookies/trackers.
• Advertising industry opt-out tools. You can also use these opt-out options to limit use of your information for interest-based advertising by participating companies:

• Digital Advertising Alliance for Websites
• Network Advertising Initiative‍
• Platform opt-outs. Some of our partners offer opt-out features that let you opt out of use of your information for interest-based advertising. For example, you can see Google’s opt-out features here and YouTube here.

Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on each browser and device that you use.

Do Not Track. Some Internet browsers can be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

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Click here : to remove Lindus Health’s tracking cookies from your browser.

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How often will we update this Cookie Policy?

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. We will notify you of any material changes to this Cookie Policy prior to the changes becoming effective by posting the changes on this page and providing a more prominent notice with on-site or email notifications. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

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Where can you get further information? 

If you have any questions about our use of cookies, please email us at data@lindushealth.com.

Introduction

This Cookie Policy explains how Lindus Health and its affiliates, subsidiaries and related entities (collectively referred to herein as “Lindus Health”, “we”, “our” or “us”) uses cookies and similar technologies. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

This Cookie Policy should be read in conjunction with our Privacy Policy. If you have any questions or concerns about the Cookie Policy or its implementation, please contact us at data@lindushealth.com, or as otherwise described in our Privacy Policy.

What are cookies and similar technologies? 

Cookies. A cookie is a text file containing a string of characters that is sent to your device when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. Cookies set by the website owner (in this case, Lindus Health) are called "first party cookies." Cookies set by parties other than the website owner are called "third party cookies." Third party cookies enable third party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.  

Local storage. Local storage technologies refer to the methods that web applications use to store data locally on your device. The most commonly used local storage technology is called "localStorage" and is part of the HTML5 standard. This technology allows web applications to store data that persists even after the user closes their browser or restarts their device.

Session storage. Session storage is a feature of your web browser that allows a website to temporarily store data on your device while you are actively using the website. This data is deleted as soon as you close your browser or navigate away from the website. Websites may use session storage to improve your experience and ensure that certain information is readily available during your browsing session.

Other tracking technologies. Websites use a variety of tracking technologies, including web beacons (also known as tracking pixels), third-party tracking scripts, advertising pixels, and analytics tools. These technologies provide data on how visitors use websites and allow websites to serve personalized advertisements.

This Cookie Policy refers to all these technologies collectively as “cookies.”

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Why do we use cookies? 

We use cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our website and services more broadly. For example, our cookies may help to distinguish you from other users of our services for the purposes of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand activity and patterns, and facilitating online advertising.

Third parties set cookies on our website for advertising, analytics, and other purposes. This is described in more detail below.

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How do we use cookies?

We, our service providers, and our advertising partners automatically log information about an individual’s interactions with our website and services, such as:

• Device information, such as computer or mobile device operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 5G), and general location information such as city, state, or geographic area.
• Online activity information, such as pages or screens viewed, how long individuals spend on a page or screen, the website they visited before browsing to our website, navigation paths between pages or screens, information about activity on a page or screen, access times and duration of access, and whether individuals open our marketing emails or click links within them.

We use both persistent cookies and session cookies. Persistent cookies stay on your device for a set period of time or until you delete them, while session cookies are deleted once you close your web browser. We use persistent cookies, for example, to remember any preferences you have or choices you make when you use our website.

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What type of cookies do we use? 

In this section, we outline the specific types of cookies served through our website and the purposes they serve.

These cookies include:

• Strictly necessary cookies: These cookies are strictly necessary to provide you with services available through our website. They provide page navigation functionality and access to secure areas. You can set your browser to block these cookies, but then some parts of the services will not work.
• Analytics/Performance cookies: These cookies are used to enhance the performance and functionality of our website but are non-essential to their use. This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as "Google"). Google Analytics uses cookies to help a website to analyse how users use the website. You can block the cookie’s collection of data regarding your use of this website (including your IP address) as well as the processing of this data by Google, by downloading and installing the browser add-on found under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
• Functionality cookies: These cookies enhance the performance of our website (e.g., they allow us to remember your preferences and settings). Without these cookies, certain functionality may become unavailable.  

Advertising/Marketing cookies: These cookies are used to show you relevant content about products, services or topics you might be interested in. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. We may embed YouTube videos on pages of our website.

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Depending on your location, the maximum expiration period for the cookies above is 2 years.

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How can you control cookies? 

Depending on where you access our website from, you may be presented with a cookie banner or other tool to provide permissions before we or our service providers set non-Essential cookies. In this case, we only set these non-essential cookies with your consent. Where this option is available, you may revoke your consent at any time with future effect by clicking on the cookie settings link in the bottom left-hand corner of the website at any time.

You can also limit online tracking by:

• Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. Use the following links to learn more about how to control cookies and online tracking through your browser:

• Firefox; Chrome; Microsoft Edge; Safari

• Blocking advertising ID use in your mobile settings. Your mobile device settings can provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
• Using privacy plug-ins or browsers. You can block our website from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery, or uBlock Origin, and configuring them to block third party cookies/trackers.
• Advertising industry opt-out tools. You can also use these opt-out options to limit use of your information for interest-based advertising by participating companies:

• Digital Advertising Alliance for Websites
• Network Advertising Initiative‍
• Platform opt-outs. Some of our partners offer opt-out features that let you opt out of use of your information for interest-based advertising. For example, you can see Google’s opt-out features here and YouTube here.

Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on each browser and device that you use.

Do Not Track. Some Internet browsers can be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

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Click here : to remove Lindus Health’s tracking cookies from your browser.

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How often will we update this Cookie Policy?

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. We will notify you of any material changes to this Cookie Policy prior to the changes becoming effective by posting the changes on this page and providing a more prominent notice with on-site or email notifications. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

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Where can you get further information? 

If you have any questions about our use of cookies, please email us at data@lindushealth.com

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1. Introduction

We are Lindus Health (“Lindus Health Limited”, “Lindus Health Inc.”, “us”, “we”,“our”). Lindus Health Limited is registered in England and Wales underregistration number 13298185 with our registered office at 2nd Floor 90 UnionStreet, London, England, SE1 0NW.

Lindus Health Inc. is registered as a corporation in the Unites States with our offices at 228 East 45th Street, Suite 9E, New York, NY 10017.

We are committed to ensuring we meet our legal obligations when processing your personal information under the relevant Data protection Laws, which include but are not limited to:

●     theCalifornia Consumer Privacy Act (“CCPA”)

●     theCanadian Personal Information Protection and Electronic Documents Act (“PIPEDA”)

●     theColorado Privacy Act ("CPA")

●     theConnecticut Data Privacy Act ("CTDPA")

●     theUtah Consumer Privacy Act ("UCPA")

●    the Virginia Consumer Data Protection Act ("VCDPA")

The purpose of this privacy notice is to explain what personal information we collect about you and how we use it.

Please read this privacy notice carefully as it provides important information about how we handle your personal information and your rights. If you have any questions about any aspect of this privacy notice you can contact us using the information provided below, or by emailing us at: data@lindushealth.com.  

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What does this policy apply to? 

This privacy notice applies to you if:

●     You visit this website;

●     You make an enquiry;

●     You participate in a clinical trial we conduct on behalf of a sponsor;

●     You agree to us using your data for product development;

●     You give us feedback or contact us; and

●    You sign up to receive newsletters and/or other promotional communications from us.

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What is personal information and what do we collect?

‘Personal Information’ means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

Personal Information does not include information that is publicly available, de-identified, or aggregated.

‘Sensitive Personal Information’ is a specific subset of personal information that includes certain government identifiers (such as social security numbers); an account log-in, financial account, debit card, or credit card number with any required security code, password, or credentials allowing access to an account; precise geolocation; contents of mail, email, and text messages; genetic data; biometric information processed to identify a consumer; information concerning a consumer’s health, sex life, or sexual orientation; or information about racial or ethnic origin, religious or philosophical beliefs, or union membership.

We collect Personal Information from you in the following ways:

●     Contact information and communications: when you engage with our services, or if you have any enquiries, you may choose to provide us your full name, email address, phone number(s), and address(es), country, details about the clinical study you are engaged with when you communicate with us. When you contact us, you also provide us with the content of your communications.

●     TrialVolunteers: we may collect Personal Information about trial volunteers from the clinical studies we assist as a clinical research organisation (“CRO”),such as: full name, email address, phone number, age, gender. We may also collect sensitive data such as health and ethnicity data. Note, where we collect sensitive data relating to the trial volunteer’s identity, state of health and lifestyle, the data we collect will vary depending on the nature and requirements of the specific trial they have signed up to, so it is not possible to provide an exhaustive list of personal data collected in thisPolicy. Trial volunteers should refer to the patient information form provided for their specific trial for full details on the health data collected by theSponsor. Some common examples of the sensitive data we might collect from trial volunteers are: ethnicity, underlying health conditions, allergies, previous medical treatment and procedures, medication taken, mental health, pregnancy, diet, smoking and alcohol consumption, and drug use. We may also collect data relating to religion, philosophical beliefs, political opinion, trade union membership, sexual orientation, biometric data and genetic samples.

●    Marketing information: we may collect information about your marketing preferences, such as your preferences for receiving communications from Lindus Health via email.

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How we collect your personal information

We collect most of the personal information directly from you in person, by telephone, text, or email and/or via our website. For example, we may have collected your personal information directly from you via our online contact/registration form, or from our email correspondence with you.

We may also collect your Personal Information from third parties such as:

●     social media platforms. We maintain pages on social media platforms, such as Facebook, Instagram, LinkedIn, and X (Twitter). You or the platform providers may provide us with information through the social media platform. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use and processing of your personal data;

●     others to whom you have provided consent to share your Personal Information;

●     publicly available sources such as social media platforms;

●     sub-contractors in technical, payment and delivery services;

●     advertising networks;

●     analytics providers; and

●    search information providers.

We and our service providers may automatically log information about you, your computer, or mobile device, and our communications with you, including through the use of cookies and other similar technologies. This information includes:

●     DeviceInformation: the manufacturer and model, operating system, IP address, and unique identifiers of the device, as well as the browser you use to access the Services. The information we collect may vary based on your device type and settings. We may also derive a rough estimate of your location from your IP address when you visit the Website.

●    Usage Information: information about how you engage with our Website such as the types of content that you view or actions you take on our Website, and the time, frequency, and duration of your activities.

For more information on our use of cookies, please see our Cookie Policy.      

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Purposes for processing

We will use your personal data for one or more of the purposes set out below.

●     To operate and deliver our Services. We will use your personal data to perform our contractual obligations, when it is in our legitimate business interests or based on your consent, including to:

●     Provide, operate, maintain, and secure our Services;

●     Provide support assistance and troubleshooting;

●     Facilitating the conduct of clinical trials;

●     To send you updates about administrative matters such as changes to our terms or policies; and

●     Provide user support, and respond to your requests, questions and feedback.

●     To improve, monitor, personalise, and protect our Services. It is in our legitimate business interests to improve and keep our Services safe, which includes:

●     Enriching your user experience and customise your relationship with us;

●     Protecting the security of our Services;

●     Preventing and detecting security threats, fraud or other criminal or malicious activities; and

●     Administering content, surveys, voting polls and other Website features.

●     Research and development. We will use personal data to develop, analyse and improve theServices and our business when it is in our legitimate interests, or where we have your consent (for example to process sensitive data such as health data).As part of these activities, we may process personal data and/or use aggregated, de-identified or other anonymised data from personal data we collect. We anonymise data by removing information that makes the data personally identifiable. We may use this anonymised data and share it with third parties for our lawful business purposes, including to analyse and improve theServices and promote our business.

●     To comply with legal obligations and to defend Lindus Health against legal claims or disputes. We may use your personal data to comply with our legal obligations or when it is in our legitimate business interests, which includesto:

●     Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;

●     For regulatory compliance and investigations and health and safety;

●     Protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);

●     Audit our compliance with legal and contractual requirements and internal policies;

●     Enforce the terms and conditions that govern the Services; and

●     Protect the security of and manage access to our premises and prevent, identify, investigate and deter fraudulent, harmful, unauthorised, unethical or illegal activity, including cyberattacks and identity theft.

●     For marketing and advertising. We, our service providers and our advertising partners may use your personal data for the following marketing and advertising purposes:

●     Direct marketing, including to send subscribers direct marketing communications as permitted by law, such as sending you updates about our activities (such as providing information about forthcoming trials we believe may be of interest to you) via email and other channels. You may opt out of our marketing communications as described in the “Your rights” section below.

●     Interest-based advertising. We may engage third-party advertising companies, such asGoogle and Meta, to display our ads on their online services. We may also share information about our users with these companies to facilitate advertising for our services to them or similar users on other online platforms. For more information, or to understand your choices, please visit our Cookie Policy. Except where consent is required, we undertake such marketing and advertising on the basis of our legitimate business interests. Where we seek your consent, you may withdraw your consent at any time.

●    To facilitate corporate acquisitions, mergers or transactions. We may use your personal data, when it is in our legitimate business interests, when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets.These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.

We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Where we need to use medical protected health information, this will only be done where the participant or their Legally Authorized Representative has signed and/or agreed to the study-specific HIPAA Authorization Form (note this may form part of the InformedConsent Form), or in the instance where an Institutional Review Board (IRB) has approved the use of a waiver to HIPAA Authorization.

In relation to the clinical trials we conduct, consent is an important ethical standard that ensures and protects the autonomy and privacy of our research participants. We will always ask for your consent prior to carrying out our research and you may object to us processing your information for research purposes at any time (as described in the rights section below).

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Sharing your information

For trial volunteers, we may share your Personal Information with the third parties set out in the participant information sheet you have received from the trial team.

We may share your PersonalInformation with other third parties, such as:

●     business affiliates/partners, suppliers and sub-contractors who may process information on our behalf;

●     advertisers, social media platforms, and advertising networks;

●     analytics and search engine providers;

●    IT service providers.

When we disclose personal information, we enter a contract that describes the purpose and requires the recipient to both keep that Personal Information confidential and not use it for any purpose except performing the contract.

If Lindus Health is involved in a merger, acquisition or asset sale, re-organisation, bankruptcy, receivership, sale of company assets, or transition of service to another provider, yourPersonal Information may be transferred, or otherwise shared (including as part of any due diligence process).

However, we do not sell or sharePersonal Information to another business or third party for monetary or other valuable consideration.

Where we are under a legal or regulatory duty to do so, we may disclose your details to the police, regulatory bodies or legal advisors, and/or, where we consider necessary to protect the rights, property or safety of Lindus Health, its personnel, users or others.

This site may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our site, we encourage you to read the privacy policy of every website you visit.

International transfers

We may disclose your PersonalInformation to third-party service providers and/or business partners located outside the US for the purposes indicated in this privacy notice. Some of these third-party service providers may include cloud-based storage providers who may store and process personal information in the cloud.

Where we make such disclosures, we have taken reasonable steps to ensure that overseas recipients do not breach the relevant privacy legislation in relation to any personal information. We have carried out a thorough due diligence process and have imposed relevant contractual obligations on any offshore recipient to ensure compliance with applicable privacy legislation.

Your personal data may also be shared within Lindus Health which may include transferring your personal information to the UK and/or United States.

By participating in the study, you accept that Lindus Health may transfer your personal information outside of the US where necessary.

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How long we keep your information

We will retain our trial participant/volunteer Personal Information for as long as is necessary to complete the clinical trial and for a reasonable period thereafter to enable us to meet our contractual and legal obligations and to deal with complaints and claims.

At the end of the retention period, your Personal Information will be securely deleted or anonymised. For example, this could be by aggregation with other data so that it can be used in anon-identifiable way, for statistical analysis, business planning and/or product development.

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How we protect your information

We implement appropriate technical and organisational measures to protect data against unauthorised or unlawful processing and against accidental loss, destruction or damage.

In addition to the technical and organisational measures we have put in place, there are simple things you can do to in order to further protect your personal information, such as:

●     Never share One Time Passcodes (OTPs).

●     Never enter your details after clicking on a link in an email or text message.

●     Always send confidential information by encrypted email to reduce risk of interception.

●     If you’re logged into any online service do not leave your computer unattended.

●     Closedown your internet browser once you’ve logged off.

●     Never download software or let anyone log on to your computer or devices remotely, during or after a cold call.

●    You can easily identify secure websites by looking at the address in the top of your browser which will begin https:// rather than http://.

While we take steps designed to protect your Personal Information, please be advised that no security system or means of transmitting data over the internet can be guaranteed to be entirely secure, including concerns with respect to computer viruses, malicious software, and hacker attacks.

Therefore, we cannot guarantee or warrant the security of your Personal Information or any other information you choose to disclose or transmit to us.

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Your rights and options

Under certain circumstances, and asprovided under the applicable privacy legislation, you may have the right to:

●     Right to know. You can request that we disclose to you: (1) the categories and/or specific pieces of personal information we have collected about you, (2)the categories of sources for that personal information, (3) the purposes for which we use that information, (4) the categories of third parties with whom we disclose the information, and (5) the categories of information that we sell or discloses to third parties. You can make a request to know up to twice a year, free of charge.

●     Right to delete. You can request that we delete personal information we have collected from you and tell our service providers to do the same, subject to certain exceptions (such as if we are legally required to keep the information).

●     Right to opt-out of sale or sharing. You may request that we stop selling or sharing your personal information (“opt-out”), including via a user-enabled global privacy control. We cannot sell or share your personal information after we receive your opt-out request unless you later authorize us to do so again.

●     Right to correct. You may ask us to correct inaccurate information that we have about you.

●    Right to limit use and disclosure of Sensitive PersonalInformation. You can direct us to only use your Sensitive PersonalInformation (for example, your social security number, financial account information, your precise geolocation data, or your genetic data) for limited purposes, such as providing you with the services you requested.

We do not use or disclose Sensitive Personal Information for purposes which would require us to offer you the right to limit, nor do we sell or share Personal Information to another business or third party for monetary or other valuable consideration.

No decision will be made about you solely on the basis of automated decision making (where a decision is taken about you using an electronic system without human involvement).

If you exercise one of the above rights, we may need to request some additional information from you to help us confirm your identity and/or that you are entitled to make such a request. This confirmation is required to avoid personal information about one individual being sent to another, either accidentally or because of deception.

Once we are satisfied with the above, in most cases, we endeavour to process any rights requests received straightaway. If we require more time, we will inform you of the reason and any extension period in writing. However, in certain circumstances there may be a legal requirement or administrative reason to deny your request. In these circumstances, we will ensure that we advise you fully and explain our reason(s) for the refusal.

We will not discriminate against you for exercising any of your rights. Unless permitted by the applicable privacy legislation, we will not:

●     Deny you goods or services;

●     Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;

●     Provide you a different level or quality of goods or services; or

●    Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

You will not have to pay a fee to access your Personal Information (or to exercise any of the other rights).However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

If you wish to exercise your rights, please contact us at data@lindushealth.com.

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Children's privacy

Lindus Health is committed to complying with the Children’s Online Privacy Protection Act and to protecting the online privacy of children.

In certain circumstances, we may offer participation opportunities to children under the age of 18, however we do not knowingly collect Personal Information of children without parental consent, unless permitted by law.

If you are a child under the age of 18, you must have your parents’ permission to participate in a clinical trial.If you learn that a child has provided us with their Personal Information without parental consent, you may contact us, as described below, and if appropriate, we will securely and permanently delete it.

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Contact us

If you have any questions, or wish to exercise any of your rights, then you can contact us at: Lindus Health Limited, 65 Southwark Street, London, SE1 0HR, United Kingdom.

Alternatively, you can email us at data@lindushealth.com

We have also appointed an externalData protection Officer (“DPO”). Our DPO is Evalian Limited and they can be contacted by using the above email or postal address. Please send your communication clearly indicating ‘FAO the ‘Data Protection Officer’, and your message will be passed to Evalian Limited for attention.

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How to complain

You have the right to lodge a complaint with your State Supervisory Authority if you are concerned about the way in which we are handling your personal information, or if you feel that we are infringing data protection law.

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Changes to this privacy notice

We may update this notice (and any supplemental privacy notice), from time to time as shown below. We will notify you of the changes where required by applicable law to do so.

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